Effective date: August 15, 2018


www.shalommedia.org takes your privacy seriously. Our policy was created to affirm and practice our commitment to maintain the privacy of all those who visit our website and to inform you of the practices we follow in protecting your Personally Identifiable Information (PII). This policy covers how www.shalommedia.org treats personal information and collects and receives information.


www.shalommedia.org collects your PPI when you register with www.shalommedia.org, when you use shalommedia.org products or services, when you visit shalommedia.org pages or download from www.shalommedia.org.


Personally identifiable information is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Some PII collected from www.shalommedia.org might include:

-When you visit our website
-When you log-in to our website
-When you sign-up to receive information
-When you submit a prayer request
-When you request or purchase a product at our e-store, www.ShalomMediaStore.org
-When you make a donation
-When you subscribe to our publications
-When you register for our events
-When you sign-up to volunteer
-When you submit testimonies
-When you submit feedback/comments
-When you complete the Channel Finder form
-When you apply for a job
-When you subscribe to our e-mail/social media updates

When we collect your PII for any of the above listed reasons, we strictly maintain the information. Shalommedia.org automatically receives and records information from your computer and browser, including your IP address, www.shalommedia.org cookie information, software and hardware attributes, and the page you request. We do not sell your information to third parties. We may share your information with our subsidiaries or with other Shalom ministries from whom we obtain services, or when it is necessary to comply with the law or to protect the rights, property or safety of Shalom Media.

Shalommedia.org uses information for the following general purposes:

-To customize the content you see

-To fulfill your requests for products and services

-To improve our services
-To contact you
-To conduct research
-To provide anonymous reporting for internal and external clients


We retain your PPI for as long as necessary to fulfill the purpose for which you gave it or for any legal or business purpose. When your information is no longer required for any reason, we have procedures in place to destroy it, delete it, or convert it to anonymous form.


www.shalommedia.org is committed to protecting your PII from unauthorized access or disclosure or use. For this, we do our best to maintain maximum security both in our technology and our physical records.

www.Shalommedia.org does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested or under the following circumstances:

We respond to subpoenas, court orders, or legal process (such as law enforcement requests), or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Shalommedia.org terms of use, or as otherwise required by law.


We reserve the right to send you certain communications relating to the shalommedia.org service, such as service announcements, administrative messages and the shalommedia.org newsletter, that are considered part of your shalommedia.org account. You can delete your shalommedia.org account by visiting our Account Deletion page. If you ask shalommedia.org to delete your account, in most cases your account will be deactivated and then deleted from our user registration database in approximately 90 days. This delay is necessary to discourage users from engaging in fraudulent activity. Please note that any information that we have copied may remain in back-up storage for some period of time after your deletion request. This may be the case even though no account information remains in our active user databases.

Shalommedia.org gives users the following options to remove their e-mail address from our database not to receive future communications by:

-Sending an email to [email protected]
-Clicking on the unsubscribe link on any subscription mail you receive and following the directions

-Sending a letter to the following address
Shalom Media USA Inc.
Attn: Administrative Department
211 East Wisconsin Road
Edinburg, Texas 78539

-Call our office at (215) 366-3031


We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information when you register for events, festivals, periodical subscription, donations etc.


Shalommedia.org uses a feature of your Internet Web browser that is called a “cookie.” A “cookie” is a file that your Web browser places on your computer’s hard drive. When you initially log on to Shalommedia.org, we create a “cookie” for your computer and then use it to track your clicks as you go
through the Web site. Approximately 95% of websites use “cookies” to help make their shopping cart or other services work. Shalomedia.org uses cookies:
-To keep track of items you put into your shopping cart.

-To tell us whether you’ve visited Shalommedia.org previously.

-To help determine whether you came to Shalomedia.org from a particular Internet linkor banner advertisement.

-To personalize your experience on our site.

-To remember who you are. This allows us to auto fill-in forms with information that you provide.

There is no personal information stored within the cookie itself and the data included in the cookie is useful only to shalommedia.org. Shalommedia.org does not and cannot use cookies to retrieve personal information about you from your computer. Cookies cannot be used by shalommedia.org to retrieve any personal information about you unless you have previously purchased from or registered with shalommedia.org.

The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of features of shalommedia.org, and we recommend that you leave them turned on. You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it’s important to remember that many of our services may not function properly if your cookies are disabled.


The Children’s Privacy Protection Act (COPPA) governs information gathered online from or about children under the age of thirteen (13). Verifiable consent from a child’s parent or guardian is required before collecting, using, or disclosing personal information from a child under age 13. If shalommedia.org intends to collection information about children under 13 years of age, COPPA-required information and instructions will be provided by the specific web page that collects information about the child. The web page will specify exactly what the information will be used for, who will see it, and how long it will be kept.


We regularly review compliance with our Privacy Policy. We also adhere to several self-regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.


Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.


If you have questions, suggestions, or wish to make a complaint, please contact us at:

Shalom Media USA Inc.
Attn: Administrative Department
211 East Wisconsin Road
Edinburg, Texas 78539
Phone: (215) 366-3031